About Northland Gardens Inc.
Customer Service Phone: 1-800-426-6724
Products We Sell: Pondmaster Pond pumps, filters, uv units, Parts and Accessories.
Refund Policy: Returns are not accepted without prior approval from a Northland Gardens manager. When approved you will be emailed a return authorization number that must be visible on the outside of the returned items package. A restocking fee of 10 to 30% will be charged depending on the item returned. Refunds or in store credits will be processed only after returns are restocked and checked for damage. All restocking fees will be deducted from original purchase price less any discounts if any. Returned goods found to be damaged or used will not be issued a credit or refunded. All clearance and discontinued item sales are final.
Privacy Policy:

Our Privacy Statement

We are highly sensitive to the privacy interests of consumers and believe that the protection of those interests is one of its most significant responsibilities. In acknowledgment of its obligations, we have adopted the following Privacy Policy applicable to information about consumers that it acquires in the course of its business:

1. Acquisition of Information. We do not acquire any more information about consumers than is required by law or is otherwise necessary to provide a high level of service efficiently and securely.

2. Our Employees and Privacy. We train all of our employees about the importance of privacy. We give access to information about consumers only to those employees who require it to perform their jobs.

3. Security Measures. We make access to privacy-sensitive information subject to rigorous procedural and technological controls, consistent with legal requirements and the demands of customer service.

4. Disclosure to Third Parties. We will provide individually-identifiable information about consumers to third parties only if we are compelled to do so by order of a duly-empowered governmental authority, we have the express permission of the consumer, or it is necessary to process transactions and provide our services.

5. Privacy and Our Business Partners. When we make our technology or services available to business partners, we will not share with them any more consumer information than is necessary, and we will make every reasonable effort to assure, by contract or otherwise, that they use our technology and services in a manner that is consistent with this Privacy Policy.

Questions. If you have questions about this privacy policy, please contact us via email. Thank you.

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YOUR WATER GARDEN SOURCE : AN AUTHORIZED DEALER AND SERVICE CENTER FOR FACTORY DIRECT PONDMASTER PUMPS, FILTERS, PARTS AND SUPPLIES! Most Orders Ship with-in 24 Hours

Northland Gardens Inc.,  423 West Mountain Road,  Queensbury, NY 12804
1-800-426-6724

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